In order to start using iWatchLife, you need to have:

1. An IP security camera, wireless security camera or a webcam.  

2.  An Internet connection (and wireless router or router if you're using an IP security camera or wireless security camera)

3. An iWatchLife account.  

What are false alerts?

Currently, when an event is detected, the camera will take a snap shot and send you an alert via email. The email will include the snap shot, and a description of the event. In the near future, you will be able to receive an email alert containing a short recording of the event rather than a snap shot. iWatchLife is also working towards providing you with text (sms, mms) alerts.

You can log into your online control panel and view video of recorded events provide you have this setting enabled and  you have enough video storage in your account.  

iWatchLife constantly learns what elements of a scene or camera view is part of the normal background activity. Once iWatchLife learns, any motion made by normal background activities will not generate an alert. This means you are not alerted for clouds moving or trees swaying. You are, however, alerted with things that matter such as when an intruder walks into your driveway as the intruder is not part of the normal background.

It depends on how many cameras you need.  iWatchLife can support a maximum of 4 IP security cameras or wireless security cameras.  

Currently, we only have an Android app but we are working on iPhone and Blackberry.  

You will require a broadband internet connection, a PC (Pentium 4 or above with an operating system of Windows 2000 or above), and an open network port on your router. iWatchLife file folders and contents will require 3. 72 MB of space and the EZ configuration wizard will require 788 KB of space. Dial-up internet is not supported.

How far away can I place my wireless security cameras from my wireless router?

Currently, audio is supported only when video recording occurs. iWatchLife is working towards integrating itself with Axis M1031-W 2 way voice.

iWatchLife cannot promise optimal monitoring when there is low light. However, iWatchLife can effectively monitor your yard or driveway at night as long as sufficient light is available.
With iWatchLife, Axis M1031-W's built in LED light can be turned on when there is low light. This eliminates the need to turn on the porch lights in the evening.

iWatchLife can be programmed to send you alerts when certain events are occurring. The system will automatically notify you of any events within the camera's boundaries.We are working towards creating a feature where iWatchLife will be able to notify you if there is no movement as well. This feature is a great way to ensure that the kids arrive home from school, an elderly loved one makes it out of bed in the morning or to see if an employee makes it to work on time.Please continue to visit our website for additional details.

How do you protect my video, images, data protected on your server?

A PC is required to install and set up the iWatchLife cameras. However, you can view, manage, record, receive alerts and access your account using a MAC computer.

Intrusion zones are user defined regions around an object or a specified location that the camera is told to monitor for intrusion. It is created by drawing a box or shape around the area you want watched ie: doorway. When an activity within these zones, an alert will be generated. For example, a restricted zone created around the backyard. If child or intruder steps in or out of the zone, an alert is sent.

Privacy zone is a feature that allows you to block the view of a portion of the camera scene. The designated area will be pixalated. This feature allows you to control areas that should not be viewable or monitored ie: bedroom door.

iWatchLife support team will be happy to help you connect your iWatchLife camera to any available routers. iWatchLife prefers the usage of the following routers:

 

1. Linksys
2. D-Link
3. Netgear
4. TP-Link
5. Trendnet

 

1. Unusual moion detected
2. Major change in camera view
3. Light/Darkness Transition
4. Network Problem
5. Motion detection
6. Recording

Most people use video security cameras to stream video by linking to the PC. This is great if you want to see but not to watch for something. The solution? iWatchLife: software with motion analytics that looks out for things that you care about and alerts you with things that matter. You are, therefore, not sent alerts detailing the movement of the trees. You are, however, sent an alert when a car makes a stop on your driveway.

You need to download Microsoft C++ 2005 Redistributable package.

For more information, please check out:

http://www.microsoft.com/downloads/details.aspx?FamilyId=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en

See Section 3 (Installation) of iWatchLife WebCamera document under Tips n' Tricks.

The offline status indicates that the application and iWatchLife are not able to communicate properly with each other. This is usually due to a network problem; make sure your pc has internet access.